Introducing our new Bupa Capability Centre in Egypt
We’ve launched a new Bupa Capability Centre in Egypt, helping to give our customers a seamless, personalised experience at scale.
Bupa Capability Centres in Egypt and India will play a key role in helping us get there and finding better ways to serve our customers.
Here's how our Bupa Capability Centres will make a difference:
- Drive innovation and scale to deliver an even better experience for our customers and partners
- Explore 24/7 customer servicing by tapping into our global capability
- Access global talent, bringing in new skills and strengthening our in-house capabilities
- Improve stability and resilience across our services
- Allow us to reduce dependency on third parties
We now have around 60 colleagues working across Digital Support, Business Support, Sales Delivery and Transformation, all partnering closely with our teams in the UK.
This investment demonstrates our continued commitment to our clients, partners and members, and becoming the most customer-centric healthcare company in the world.